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Terms of Service

Introduction Welcome to the Infrastructure Restoration Charitable Foundation (IRCF). By using our services and website, you agree to the following Terms of Service. These terms outline the responsibilities and obligations of both IRCF and our users in relation to the services we offer. Please read them carefully. If you do not agree with any part of these terms, we kindly ask you to refrain from using our services.

Service Overview IRCF primarily organizes assistance through social projects, including the repair and construction of kindergartens, schools, hospitals, water supply and sewerage systems, and the provision of food, essential goods, and medical assistance. We also raise emergency funds through our fundraising platform: https://www.gofundircf.com.

General Use of Services

  1. Account Suspension or Termination
    IRCF reserves the right to suspend or terminate your account at our discretion, with or without cause, if we believe your actions are in violation of these terms or applicable laws and regulations.

  2. Misuse of Support Systems
    Any misuse of our ticketing or live chat support systems, including excessive complaints or inappropriate requests, may lead to your account being disabled. IRCF provides support primarily for issues related to fundraising, donations, and emergency appeals.

  3. Project and Fundraising Assistance
    The main focus of IRCF is to assist communities in need by implementing social projects and providing aid in critical areas. We expect users of our platform to engage with us in good faith, and any fraudulent activities will result in immediate suspension.

  4. Content Restrictions
    While IRCF has few content restrictions, we operate within the boundaries of applicable laws. We do not tolerate any activities or materials that are illegal, harmful, or exploitative, including but not limited to:

    • Child exploitation or abusive content
    • Spam-related services, such as mass emailing or bulk mailing programs
    • Harassing or malicious content
    • Phishing, hacking, or exploitation scripts
    • Botnets or malicious software

Data and Privacy At IRCF, we are committed to protecting your privacy. You can view our full privacy policy here.

  1. Information Collection
    We collect both personal and non-personal information to enhance the effectiveness of our website and services. Personal information, such as your name, email address, and phone number, will only be collected with your consent and is used to maintain communications, respond to your requests, and manage donations. Non-personal information, such as browser type and usage statistics, is collected automatically via cookies.

  2. Data Retention
    We retain personal information only for as long as necessary to fulfill its intended purpose or as required by law.

  3. Security Measures
    We take reasonable precautions to protect your data. However, please note that no transmission over the internet is entirely secure, and while we strive to protect your information, we cannot guarantee absolute security.

Support and Emergencies

  1. Emergency Support
    While IRCF is focused on supporting communities and raising funds for social projects, we do not provide emergency technical support or immediate assistance through live chat or phone calls. Support requests may take some time to process, and we appreciate your patience.

  2. Fundraising Platform Use
    We provide a platform for urgent fundraising appeals at https://www.gofundircf.com. All funds raised through this platform are directed toward addressing critical infrastructure needs and providing aid to those in urgent situations.

Refunds and Cancellations

  1. Donations and Refunds
    Once a donation is made, it is considered final. Due to the nature of our work, we cannot issue refunds for donations unless there is a specific error in processing. If you believe an error has occurred, please contact us at info@ircf.uk.

Legal and Compliance

  1. No Unlawful Use
    By using our services, you agree not to use IRCF’s platforms for any unlawful purpose or in a manner that violates applicable regulations.

  2. Modifications to Terms
    We may update these Terms of Service from time to time. Any changes will be posted on our website, and we encourage you to review them periodically.

Contact Us If you have any questions about these Terms of Service or require further assistance, you can contact us at:

Infrastructure Restoration Charitable Foundation
Address: 4 St. Lukes Yard, London, England, W9 3AN
Phone: +44 808 273 47 55
Email: info@ircf.uk
Charity number: 1210586
Company number: 16029473

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